FAQ
Purchasing
When purchasing items from my website, you agree to the terms and conditions state here. Please read all the descriptions to make sure the you love the piece you are purchasing and it is the right fit for you.
Item Availability
All items are made by me at my home. It is handmade in small batches. As I make items, I will add them to my website, but I am only one person. I am not amazon and I do not have a warehouse full of people helping me. What is available is what I have and if its pre-order it means I need to make it.
Shipping
Once your purchase ships, it is no longer my responsibility., it is then in the hands of USPS. All orders come with a tracking number that is sent to you with the email you checked out with.
International shipping
I am currently not offering international shipping. I am learning how to navigate changes in shipping policies, tariffs, and unknown fees One I figure out how to navigate this I will offer international shipping. I apologize for the inconveniences! Thank you for understanding.
Custom orders
I can take custom orders. You can follow the instructions for a custom order in an item description, send me a message under contact, or message me on Instagram or Facebook.
Returns & Refunds
I will offer store credit for returns. The item must be shipped back to me, in good condition and not damaged, before a store credit is issued. Shipping costs will be the responsibility of the buyer, not the seller (me).
Repairs
If an item you purchased from me ever needs repair, please reach out using the contact form or through Instagram or Facebook.